Dealer aftercare services motorhome warranty specialist helpline

Dealer aftercare services motorhome warranty specialist helpline. Motorhome campervan caravan dealer warranty packages. In these troubled times, many manufacturers and dealers are facing changes. In the past marketing and selling leisure vehicles has relied on shows and events to promote new and used leisure vehicles. Things are changing rapidly, and change is never easy to handle. The coming months will be challenging to say the least. So, let us take a look at what is driving the changes.

  • Shortage of new and quality used vehicles
  • Higher prices and cost of living impacting budgets
  • Shows and events cancelled
  • Changing customer profile (many thousands of first-time buyers)
  • Aftercare problems higher customer expectations
  • Staff shortages holding up handovers and service work
  • Sourcing used stock
  • More owners renting out their vehicles

Nothing presses harder on your business than the shortage of stock following Covid-19.

How has this all come about? It’s because no new vehicles manufactured means no rotation for owners, which feeds the pre-owned market. Pent-up demand on a grand scale. Add to that staycation and owners’ vehicle rentals this is making dealers look harder to find good used motorhomes. Leading to many dealers unsuccessfully trying to buy direct from owners to help maintain stock and income. There are just not enough used motorhomes to go around. New motorhomes now following a similar pattern of shortage of stock due to issues of component supply.

This is not just a UK problem. Things tend to have a knock-on effect, the supply issues are becoming a global issue and that could hold consequences shortly. Some customers are beginning to see that price will be a factor with price increases becoming inevitable. So, every add-on feature that provides a customer with value has to be found.

What are the answers to the questions being raised?

Here at motorhomes campervans, we listen to comments made about many topical leisure subjects. Currently, the whole issues are about trying to find continuity in supply and adopting better methods of marketing. In addition, to find other income streams that will reassure any first-time buyers that they are getting value for money. Make sure existing customers are cared for and the after-sales are handled in the best ways possible. Old customers have in many cases the keys to unlock the problems, in many cases, they own bespoke motorhomes and campervans. Offering part-exchange and we buy any motorcaravan services may be just what they want. So, look at what we can offer to help with motorhomes and campervans.

Reliable warranties and guarantees from Engineer aftercare to help Dealers sell vehicles

Providing peace of mind to customers is something both vendors and buyers want to achieve. So, offering a reliable proven warranty and guarantees that represents your service levels adds whole new income streams. Our advertiser Engineer aftercare has taken a new approach to an old problem that is all about great choice. To underpin dealer confidence, they are working with Motorhomes to promote sector-changing new products.

Where to look for new products

Engineer aftercare has many different working partners to help most leisure businesses to develop new products like warranties and guarantees, making them bespoke to the actual Dealership. They can add value and promote your Dealer memberships as it does Auto-Trail, Coachman and Burstner owners clubs. The addition of support for the Goboony owner’s rental plan is another prime example of how Engineer Aftercare gets involved to promote to a wide audience. Take a look at the partner list on the Engineer Aftercare website to see the increasing number of quality providers they work with. Their proactive and supportive attitude is all about adding value and new income, helping partners to find either new members or customers wanting to buy or sell a leisure vehicle while taking away the pain sometimes of the aftercare for Dealers.

Approved Workshop Scheme (AWS), CaSSOA and the NTTA recommended

Engineer Aftercare only uses AWS-approved workshops for Habitation claim repairs and is also recognised by CaSSOA and the NTTA and recommended to their members. Engineer aftercare Dealer reward packages are sector leading with commission paid on every sale and again every year a warranty renews. Take a look at what makes Engineer Aftercare different and hear what they say:

  • Your workshop is the default, but if the client is away they can choose any AWS workshop or Specialist commercial garage 
  • The AWS have over 560 AWS-approved workshops (Standard rates and T&C are paid)
  • Competitive dealer rates and fast set-up using our ‘Dealer Portal’ on Caravan, Camper, Motorhome and Tow car
  • We provide Dealers and customers with fast set-up and easy choices for 1-2-3 years and claim limits
  • We call every customer to welcome them and explain their dealer cover, then email their documents
  • 1-2-3 years full warranty, vehicles up to 15 years (7 years water ingress)
  • £500 – £1000 – £2000 claim limit and EGR/DPF/Breakdown options
  • Enhanced habitation’ cover available on new motorhomes to mirror the commercial section manufacturer network warranty
  • £40 – £60 commission including all future renewals
  • A Dealership tailored email for documents delivery
  • Dedicated Dealership web page/content to increase your SEO and drive customers to you
  • Fully Dealer branded Cover Booklet sent to your customers bringing together your workshop and the aftercare 
  • Guaranteed inclusion in the Engineer Aftercare E-news to over 1000 customers
  • Priority customer service on mention of your Dealer name
  • Guaranteed same or next day set up and document delivery

Engineer aftercare provides a wide range of services that leisure vehicle dealers can benefit from, providing real value for your customers. This is all about providing information on motorhome insurance and even pet insurance. There has been a real shortage of used motorhomes and now that is impacting new motorhome sales, so great aftercare is an excellent way to make your offering different and better than the competition…

These issues are now beginning to make customer service and aftercare, even more, important. As the supply no longer meets demand and residual values have gone up a lot. This all impacts back on the customer’s expectations and engineer aftercare has developed relationships with some quality dealerships in the UK so that the aftercare experience is as good as the buying experience was!

Take a look at some of the leading providers now using bespoke warranty from Engineer Aftercare:

Award-winning warranty

The Autoguard award-winning based products Engineer Aftercare Warranty use will take away much of the aftercare load post-sale when the unthinkable happens, and will also enhance and add value to your aftercare proposition for customers to keep them coming back. If you would like to know more, contact

Martyn Raybould MD



01243 264056

07927 212401

Motorhome dealer warranty packages

Happy to help trade and retail customers