Why, are motorhome handovers important? Because, you need to know, how everything works. Especially, if you are a first time buyer. In fact, they are part of the motorhome dealers process. Therefore, they should be professionally carried out. To that extent, some motorhome dealers, provide overnight local accommodation. This allows a customer, to try out their new motorhome, locally to the dealer. Hence, finally having done a deal for your motorhome, the great collection day arrives. In effect, you may know how a motorhome works i.e the basics. But, do you understand the details? Because, as ever, the devil is in the detail.
Professional, motorhome handovers, really are, all part of the motorhome dealers, sale process. This in many cases leads to building an after sales service relationship. Getting to know the motorhome dealers staff. Because, you may have already had a motorhome, there are still new features to understand. In addition, there may be some safety features, that will need explaining. Certainly, in more detail. Make sure you have plenty of time to take in, what is being explained. If in doubt, then ask, that is what a handover is all about. The motorhome handover process, many dealers believe in the method, as long as the customers needs to take. Because, this is like showing customers a new house. A good handover specialist, is very important for customer relations.
Motorhome Handovers How It Works
There is a wealth of information, now available online. In many cases, to assist and help customers, to become familiar with how things work. Motorhome manufacturers, now produce videos, especially on new models. It has become commonplace and they really do help. Obviously, as well as to help the motorhome dealers sell motorhomes. However, knowing all the detail and how things work, are just as important. Especially, when it comes down to actually using the motorhome. There, is always need to make sure, a customer, understands the safety features. As with anything that uses electricity or gas, safety matters. What is at times, a hidden problem, is how much you put inside, the storage areas of a motorhome? They must not become overweight motorhomes. It is always a good idea, to visit your local weighbridge and check what the gross weight is. Things like payloads, all need to be understood. Make a checklist of the things you want to know on the motorhome handover;
- understand the dimensions will it fit on the drive?
- how high is it will it go under that low bridge?
- what is the payload descriptions and dimensions?
- tyre pressures does it have a warning if low pressure?
- spare wheel and tools does it have a spare or is it a get you home kit?
- filling the gas tank and how to know it is low?
- if using the add Blue how do you fill it up?
- servicing schedule and how to find out what maintenance is needed?
- how do all the beds work and convert?
- how does the cooker and microwave work?
Motorhome Handovers After Sales Support
There are many questions, besides the ten above. The most important thing, may well be to make sure you have a handbook. On a new motorhome they usually are provided. However, when a used motorhome is involved. It may be just a matter of, it did not have one when it came in! There is also another way to discover how things work! Ask an owner. They are online on owners clubs and forums. Always, someone will have the answer. The supplying motorhome dealer, is always a good point of call. Especially, the actual motorhome handover specialist. Many provide an after sales service, by way of mobile phone contact number. So, if you are not certain of how long to roast the Sunday lunch. Here is the answer! No, it does not take you direct to Jamie Oliver, but, it just might!
Motorhome Handovers Videos
The textbook way to a motorhome handover, is to provide a video. That way you will make sure that the customers has answers to the questions. Having videos of how to do things, are most helpful. Many are now available online. Take a look at the examples, for the McLouis Fusion motorhomes. They are there to assist the McLouis Fusion dealers, to provide a more seamless, motorhome handover service.