Overview information on privacy policy motorhomes campervans and GDPR

The Privacy Policy Motorhomes Campervans is updated where necessary to keep visitors and anyone looking for help. This website uses cookies and cookies from THIRD PARTIES. We never copy videos but, we do share videos on the motorhomescampervans.net website. We also share content from our website on our social media channels. We carry out this operation using share buttons, mainly on Facebook, Twitter, Linkedin, and Pinterest. Privacy policy motorhomes campervans online documents are listed here for information.

The links are at the bottom of the articles (posts and pages). We also use import RSS feeds from Feedzy to automate some videos into categories relative to the video. For the videos those having share buttons, we seek permission from the original video owner. If the video owner wants us to remove a video they own contact us via email at info@motorhomescampervans.net FAO the compliance officer. We have affiliate programs with service providers who rent out motorhomes like goboony which provide a platform to book a motorhome hire. 

ICO REGISTERED 00041380675

What personal data do we collect and why do we collect it

We collect data on both business addresses and personal data from enquiries made. Usually is provided by visitors interested in the information we display. That can be in the format of name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies. Third-party advertisements engage in the collection and retention of personal data, such as data concerning buying any leisure vehicles. All of the data collection and retention are provided via one form on the website.

This is where the individual making the inquiry provides active consent, the user has given this usually because of the nature of the enquiry. Personal data is also generated from technical processes such as contact forms, being a member of a group, or comments, cookies, analytics, and third-party embeds. By default, we use a WordPress application with various plugins. The plugins also include professional forms. The Word Press application does not collect any personal data about visitors. However, it does collect the data shown on the user profile screen from registered users. Some of the plugins may collect personal data to assist in making an enquiry.

Comments

Historically, information was captured through comments. This no longer is the case as it resulted in spam emails and has now been disconnected. We have noted the data which WordPress collects by default. This comments section allowed visitors to leave comments on the site. We collected the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Gravatar Services

Historically, an anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

We upload media files to promote the motorhomes displayed on the website. All uploaded files are usually publicly accessible on other websites and use third-party cookies to enhance the browsing experience.

Images

We upload images to the website, with some embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website subject to copyright.

Contact forms

By default, WordPress does not include a contact form. We use a form via a plugin provided. This captures personal data when someone submits a contact form. We keep this information to provide answers to the enquiries after which it is deleted.

Holding the data provided

We keep the data for as long as it is needed to contact the relevant persons to assist in the inquiry. This can vary for a certain period for customer service purposes. This may from time to time result in the use of the information submitted for marketing purposes.

Cookies

We do have cookies on the website including those from THIRD PARTIES and cookies set by plugins, social media, and analytics. We have provided the cookies which WordPress installs by default. When you visit the website you will have to accept the cookies shown in the footer of the home page.

The following third-party cookies may be placed on your computer or device:

• Google Analytics tracking.
• Phone call tracking from the website.
• Crowdstream tracking.
• Live chat software.

The following third-party Cookies may be placed on your computer or device:

• Get Clicky Analytics Tracking.
• LinkedIn offers share buttons that place cookies to track counts.
• Facebook offer share buttons that place cookies to track counts.
• Pinterest offers share buttons that place cookies to track counts.

Email and newsletters

We may opt-in to saving a customer’s name, email address and website in cookies. This is to help customers and make it convenient to fill in your details. This was done historically when we used comments on the website. Usually, these cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Mail Chimp

We use MailChimp for signing up dealers for permission to allow us to present free and paid pages of information. This method also is used should a private vendor may want to advertise on the website.

New & used motorhomes for sale

Hello, please note that the Privacy Policy Motorhomes Campervans is brought to you to help find a motorhome, campervan or caravan. We are here to help anyone, respectfully pointing out that viewing the videos, many have been sold and remain on our website for reference. We hope you will enjoy learning more about the content of the videos. Buying or selling leisure vehicles is quite a challenge and very stressful. We aim to make your visit a memorable one. You may want the information to help you to buy or sell a leisure vehicle. Sometimes, people need a cash offer. With the help of “we buy any motorcaravan”, they provide FREE valuations, collections, Nationwide and payment on collection by bank transfer online. Our relationship is advertising agents for them and displaying their content on our website.

We use analytics to understand our users, to optimize this service and experience. We use technology services that help us better understand our user experience. (e.g. how much time they spend on which pages, which links they choose to click, and what users do and do not like. This enables us to build and maintain our service with user feedback. Software Hotjar uses cookies and other technologies to collect data on our user behaviour on their devices.

This includes a device IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.”

Copyright; c @ Motorhomes Campervans .net 2019/ 20/21.

Our Contact points

Motorhomes Campervans net Main Street, Woolsthorpe by Belvoir, Grantham, Lincolnshire. NG32 1LY.

• Telephone: +44 (0) 1476 870133.
• info@motorhomescampervans.net
• Please read our updated Privacy Policy
• Affiliate Links This website does display affiliate programs.
• The opinions expressed by affiliates are not necessarily opinions or reflect the views of merchants affiliated with us.

Source: Google Analytics

This website uses Google Analytics to track website traffic. Collecting data is processed in a way that a visitor can not be identified.

European Union user consent policy

This website(motorhomescampervans.net) uses Google Analytics Advertising Features and endeavours to comply with the European Union User Consent Policy regarding Interest-based advertising using enabled interest-based advertising, including remarketing, with Google Analytics in connection with other Google services, we follow the policies applicable to those Google services (like the Google Ads Policy for Personalized advertising and its sensitive category restrictions, and the Platform Program Policies). Google Analytics collects sensitive information about visitors, as described in the Google Ads’ sensitive category restrictions. Google Analytics collects data for interest-based advertising.

Please Note For the avoidance of doubt

Because laws across countries and territories vary, Google Analytics can be used in many ways, Google is unable to provide the exact language needed to include in our privacy policy. Understand the unique aspects and special considerations of the nature of our business, our privacy policy should account for this information see below articles by Google on these matters,

• Google Privacy Policies
• Google Policies Partner Sites

Additional information

We use our website for commercial purposes and sometimes engage in the more complex collection or processing of personal data.

How we protect your data

We endeavour to protect your user’s data wherever possible, this may include technical measures such as encryption; security measures such as two-factor authentication; and measures such as staff training in data protection. Currently, we have not carried out a Privacy Impact Assessment. We will determine the necessity to do this if we employ people and training is required.

What data breach procedures do we have in place

We have in place to deal with data breaches, an email address and dedicated persons to deal with any matters arising from such an event.

What third parties do we receive data from

Our website sometimes receives data about users from third parties, including advertisers. This varies so we can update our user information from time to time

What automated decision-making and/or profiling do we do with user data 

Currently none we only keep to service enquiries and when finished all are deleted

For the Avoidance of Doubt

Being a small business we comply where possible to all legislation

• we are not FCA (financial conduct authority) approved
• and we do not offer any form of advice on finance or insurance products
• we purely use best practice in advertising
• promoting goods and services of interest
• referring and relating mainly to motorhomes and campervans.

Industry regulatory disclosure requirements

We do not subscribe to any industry regulatory services

Affiliate Links

We do display some affiliate links, they are a mechanism for revenue generation. Revenue is generated by users who click on ads or hyperlinks. For example (such as selected by Google Adsense) and usually displayed at the bottom and within the text on the website. Subsequently, users may make a purchase on a third party website.

For the avoidance of any doubt

That usage of the links may result in a commission being credited to this website or owner. Any opinions stated do not reflect the views of any merchants, with whom we are affiliated, or represent via affiliate links.

Contact us

You can contact us at any time or if related to GDPR compliance using the form below.

When you log in

Assuming you are accepted to use the site further. We will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Users can opt out of analytics tracking, and a link to your analytics provider’s privacy policy, if any. By default, WordPress does not collect any analytics data. However, many web hosting accounts collect anonymous analytics data. We have installed a WordPress plugin and used Google Analytics. About Google Analytics these are website analytics, and tools used to collect and analyse anonymous usage information. This provides us with a better understanding of how our site is used.

Who we share your data with

From time to time, upon request, we provide information about interests in leisure vehicles that have been advertised on the website. Taking instructions to introduce interested parties ie vendors (advertisers) buyers and interested parties.

We share data to promote motorhomes campervans for sale. This includes a list of all third-party providers who share site data. By default, WordPress does not share any personal data with anyone.

Use of the data provided

We use the data to promote the client and customers’ presence on the main website and to deal with enquiries received by forms to gather what the customer wants us to provide an update on what we have.

• Motorhomes Campervans

We promote via our social media channels accordingly on;

• Facebook
• Twitter
• You Tube
• Linked In
• Google Plus
• Pinterest
• Blogger

How long do we retain your data

We retain personal data collected or processed by the website. We usually keep contact form entries for six months, analytics records for a year, and customer purchase records for ten years. Historically, if you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Any site data outside the European Union that data is safeguarded by European data protection standards. This includes web hosting, cloud storage, or other third-party services. Our website is currently located on Word Press Servers provided by Host Gator in the USA. Full backups are provided by the Host Gator services, including emails. We also take backups of the site via a plugin and store copies in our dropbox services provided. Again historically visitor comments could have been checked through an automated spam detection service.

Your contact information

Data Protection Officer, list their name and full contact details here as well.

PLEASE NOTE We are

ICO REGISTERED 00041380675

Our terms and conditions, including our privacy policy, are on a separate information page headed terms and conditions. These will have been superseded by the new GDPR General Data Protection Regulations.

Disclaimer from Motorhomes Campervans and John Buxton Fleet Management; The information contained on the Motorhomes Campervans .net website may contain technical inaccuracies and typographical errors. The information in these pages is updated from time to time and may at times be out of date. We accept no responsibility for keeping the information up to date or liability for any failure to do so. We exclude all liability for any illegality arising from or error, omission or inaccuracy of information being displayed. For the avoidance of doubt; The information contained on the website motorhomes campervans.net is only for information purposes, any users should take care to check the information is correct. The website contains material provided by third parties and manufacturers. This again may be incorrect and you are advised to check all the details.

Which forms collect personal data?

We use Forminator PRO to create and embed any forms on our website, other forms are no longer used to distinguish it from other forms.

What personal data do we collect and why?

By default, Forminator captures the IP Address for each submission to a Form. Other personal data such as your name and email address may also be captured, depending on the Form Fields.

Note: Personal data is requested in the form captures personal data to allow users to provide more relevant information. The explanation of why this data is needed for example a customer seeking help in buying a motorhome or campervan or requesting assistance to find a part. The active consent the user has given is answered as and when convenient. When visitors or users submit a form, we capture the IP Address for spam protection. We also capture the email address and might capture other personal data included in the form fields.

How long we retain your data

By default, Forminator retains all form submissions forever. However, when visitors or users submit a form we retain the data to assist in the enquiry as deemed necessary it is then deleted when the information and customer have been helped.

Where we send your data

All collected data to perform necessary actions is based on the form of submission.

Third Parties

Our forms are not sent onto any third parties, other than to help assist in an enquiry that may need specialist advice. By default Forminator Forms can be configured to connect with these third parties:

• Google reCAPTCHA. Enabled when you added reCAPTCHA on your forms.
• Google Drive. Enabled when you activated and setup Google Drive on Integrations settings.

Definitions of use

We use Google reCAPTCHA for spam protection. Their privacy policy can be found here: https://policies.google.com/privacy?hl=en.

We use Pro plugins from WPMU DEV to help maintain the site for SEO purposes.

Information can be found here https://premium.wpmudev.org/

• Forminator Pro v1.14.7
• Hummingbird Pro v2.7.0
• SmartCrawl Pro v2.8.4
• Smush Pro v3.8.2
• WPMU DEV Dashboard v4.10.6
• We use Google site kit to set up Google products https://sitekit.withgoogle.com/

Example of affiliate program

Here is an example of an affiliate program that we promote. Placing an image on our website then displaying that has information of what the affiliate has to offer. In this example, goboony provide the use of a platform for motorhome and campervan owners to place their leisure vehicles for hire. Succesful rentals introductions to motorhome and campervan owners can then choose to rent out their motorhome or campervan. These become bookings recorded by the affiliate programs portal. The hirers choose what they want and supported by the affiliate when the rental takes place. We place a tracking code to identify we have passed on a referral via the page URL. In this case, a reference to a referral code MHCV21 is asked for when registering. Here at motorhomes campervans, we strive to put genuine affiliate links so users can find reliable information and benefit from that information displayed. Transactions, bookings and promotions are carried out by the affiliate. They act on behalf of the owner and the hirer. All the affiliates actions come under the GDPR legislation and are monitored, as with legal issues relating to renting of vehicles. Motorhomes Campervans is here to promote leisure vehicles and services by way of commissions and advertising fees. Information about us is available on the motorhomes campervans website.